When Cyberpunk 2077 was launched, among the rare excuses offered by CDPR at the time was the infamous claim that QA simply did not catch all the mistakes people experienced in the game.
It sounded ridiculous at the time, given the scale and extent of the mistakes, but it turned out there was… there could be truth in that. And it’s a potentially wild story.
The whistleblower sent a 72-page document to YouTuber Upper Echelon Gamers, who has reported on Cyberpunk problems in the past. It focuses on Quantic Labs, a QA company that has done a lot of testing on Cyberpunk 2077. Among the allegations made:
- Quantic Lab has exaggerated the size of the team working on Cyberpunk 2077 to maintain the contract.
- The Quantic Lab said the team was made up of senior staff, but instead they were juniors with less than six months of experience in QA.
- Quantic Lab had a daily quota of reported bugs, which resulted in the CDPR receiving thousands of relatively pointless bug reports from testers which took a lot of time and caused problems with breaking the game not to be found or given priority.
This would be in line with the original claim that QA did not find many bugs that break games at startup. You can watch the full UEG video below for more, but the document is very detailed, including names, production schedule and a lot of seemingly internal information.
I also contacted Quantic Lab and CDPR for comment on the situation, and I will update if I get a response. If true, this would certainly explain at least some component of the problem with the launch of Cyberpunk 2077, although of course it is up to the CDPR to decide whether the product will be released in a particular state. And I still remember that CDPR said the game was “surprisingly good” on last-generation consoles, which was obviously incorrect, and I don’t think there’s an explanation for that “QA performers cheated on us”.
Still, if true, this is a story and could be at least a partial explanation for what happened to Cyberpunk at launch, if the CDPR was flooded with pointless bug reports to be fixed by younger employees trying to meet quotas. And if that was a problem, it certainly seems like something that can be corrected in the future because I doubt CDPR would work with Quantic Lab again. I’m going to keep researching this to see if I can dig something more out of what the hell happened here.
Update: LegacyKilla, in an interview with its CDPR sources, says that the role of Quantic Labs in the state of play at launch is overestimated here, and much falls on the poor management of CDPR, the prevailing idea above all this:
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